Privacy Policy

Effective Date: 15-08-2025

This Privacy Policy explains how Dhoomketu Academy and Dhoomketu Events (“we”, “our”, “us”) collect, use, disclose, and safeguard your information when you visit our website dhoomketuacademy.com, contact us, enroll in programs, or book event services.

We are committed to protecting your privacy and handling your data transparently and responsibly.

1) Who we are & how to contact us

Dhoomketu Academy
“Panchshil”, Rajendranagar Society, Near Shukla Hospital, M.G. Road, Bardoli – 394601, Dist. Surat, Gujarat, India.
Phone/WhatsApp: +91 75758 18185, +91 75679 44559, +91 95866 75887
Email: dhoomketuacademy1998@gmail.com

2) Information we collect

We collect the following categories of information:

• Contact & Identity Data: name, phone number, email, address, age/child’s age (for kids’ batches), emergency contact.
• Enrollment & Service Data: chosen program/batch, past attendance, fee/payment status (without storing full card details on our servers), uniform size, preferred schedule, event requirements (for Dhoomketu Events).
• Communications: enquiries via forms, calls/WhatsApp, emails, testimonials/feedback.
• Media (with consent): photos/videos from classes, showcases, or events for records and promotional materials.
• Technical & Usage Data: IP address, device/browser details, pages visited, interaction data; collected via cookies or similar technologies.
• Third-Party Data: if you connect with us through social media or payment gateways, we may receive limited data as permitted by those platforms.

3) How we use your information

We use your data to:

• process enquiries, admissions, bookings and customer support;
• deliver classes, batches, rehearsals, showcases and events;
• manage attendance, safety, schedules and instructor allocation;
• send important updates (class timing, batch changes, payments, receipts);
• improve our website, services and user experience;
• maintain records for accounting, taxation and legal compliance;
• (with consent) display photos/videos/testimonials on our website and social media;
• prevent fraud and ensure security of our premises and systems (including CCTV at the academy).

4) Legal basis / why we are allowed to process

We process your data based on one or more of the following: your consent, contractual necessity (to provide classes or events you requested), legitimate interests (running and improving our services, safety), and legal obligations (tax/accounting, incident reporting).

5) Cookies & analytics

We may use essential cookies for site functionality and (optionally) analytics cookies to understand website usage. You can control cookies in your browser settings. If we use third-party analytics (e.g., Google Analytics), their processing is governed by their own policies.

6) Sharing of information

We do not sell your personal data. We may share limited data with:

• Service providers (e.g., hosting, analytics, payment gateways, email/SMS/WhatsApp communication tools, photographers/videographers for events) under confidentiality obligations;
• Institutions or venues when needed to coordinate a show/event you are part of;
• Legal/Regulatory authorities when required by law or to protect rights, safety, or property.

7) Data retention

We keep data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize it.

8) Security

We implement reasonable technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure; please use strong passwords and share data responsibly.

9) Children’s privacy

We train many children. We collect personal data of minors only with parental/guardian consent. Parents/guardians may request access, correction, or deletion of their child’s information using the contact details in Section 1.

10) Your choices & rights

Subject to applicable law, you may request to access, correct, update, or delete your personal data, withdraw consent for non-essential uses (e.g., marketing, public photos), and object to/limit certain processing. To exercise these rights, contact us using Section 1.

To opt out of promotional messages, use the provided unsubscribe options or contact us. Transactional/important service messages may still be sent.

11) International transfers

If our providers store/process data outside India, we take reasonable steps to ensure similar protection through contractual safeguards and prudent vendor selection.

12) Third-party links

Our site may link to third-party sites (e.g., payment gateways, social media). We are not responsible for their content or privacy practices.

13) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective Date” will be revised accordingly. Significant changes will be communicated where reasonably possible.